We would like you to find shopping with us an enjoyable experience, if you have any suggestions, comments or problems please get in touch via our contacts page.
Placing an order
You can place an order online at the Green & Present website, by email, phone, fax or post.
When you have placed an order online we will send you an automatic email confirmation that your order has been received. This email is not a confirmation that your offer to purchase the goods has been accepted and it is not a confirmation that we will be able to meet your order. A contract between you and Green & Present for the sale of the products will only exist once the order has been accepted, processed and despatched to you.
Price & Payment
We currently accept online payment by Visa, Visa Debit/Delta, Maestro, Switch, JCB and MasterCard. Unfortunately we do not accept American Express. You can also pay for your order by cheque or postal order. Please make cheques payable to ‘Green & Present Ltd’.
Prices and availability of goods are subject to change without notice.
The prices shown on the Green & Present website are quoted in UK pounds sterling (£). We are not registered to charge VAT.
To ensure that shopping online is secure we encrypt your credit/debit card details using high level SSL security. All card payments are processed via SagePay’s servers. which have achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI).
Outside the UK your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that all charges and refunds are in UK pounds sterling (£) and Green & Present cannot be held responsible for any loss due to exchange rate fluctuations.
A delivery charge will be added to your order where appropriate. You will be notified of the delivery cost for your order before you submit your credit card details. For more details please refer to our delivery charges.
We will make every effort to deliver to you within the time stated but we will not be liable for any loss or damage caused to you directly or indirectly by late delivery. All dates quoted for delivery are estimated delivery dates and may be subject to change.
Green & Present reserves the right to refuse, cancel, unwind or suspend any transaction and not supply the products if it is reasonable to do so.
You may normally cancel your order up to the point of despatch. If you do cancel your order within this time any payments made by you will be refunded.
Many of our products are handmade and may vary slightly from the one shown. As a result of the hand crafted nature of the designs any small imperfections should be seen as part of an item’s character.
Green & Present is a trading name of Green and Present Ltd., a company registered in England and Wales under Company number 07115557, having its registered office at Court House, Hooe, Battle, East Sussex, TN33 9HJ.